TAWANI Enterprises, Inc.
Careers

Work For TAWANI Enterprises, Inc.

TAWANI Enterprises offers vibrant, exciting career opportunities — work that makes you feel proud of the impact you’re making for people and communities where you live.

Job Openings

DEPARTMENT: Pritzker Military Museum & Library

SUMMARY:

The Executive Assistant provides administrative support to the President and CEO, performing a wide variety of functions independently, exercising confidential discretion and sound judgment in the performance of these duties.  The Executive Assistant helps to screen phone calls and take detailed messages, maintain office files, keep calendar to include scheduling meetings, prepare mailings and routine correspondence as directed, run errands, attend meetings, and complete reports as requested by the President and CEO.  Administrative services may be provided to other department staff as required.  Additionally, this person will assist with special projects as assigned by the President and CEO.

RESPONSIBILITIES AND DUTIES:

• Being knowledgeable in all activities and projects the President and CEO is involved in, as to accurately respond to routine inquiries from staff.

• Developing and implementing systems to ensure needs and expectations of the President and CEO are met in a timely and efficient manner.

• Organizing meetings called by the President and CEO, including preparing agendas, inviting attendees, scheduling meeting rooms, ordering equipment, taking and transcribing meeting minutes, monitoring action and follow-up items, and keeping permanent records as appropriate.

• Setting up and monitoring working project files, assuring deadlines are met.

• Scheduling appointments, keeping calendar current, providing optimal time for work and special projects.

• Managing the President’s office budget.

• Sorting, reading and annotating incoming mail and documents, ensuring all documents are complete prior to obtaining executive’s signature; composing responses or providing pertinent information for executive response, when necessary.

• Answering, screening and handling telephone calls appropriately.  Representing executives(s), responds to calls relaying information reflecting executive’s views and wishes, reporting back any unusual circumstances.

• Composing correspondence for signature.

• Maintain and oversee department permanent files in accordance with policy.  Keeping current, as well a pertinent background information available and easily retrievable, serving as an “information resource” as requested.

• Coordinating all travel arrangements for President and CEO including airfare, hotel and/or conference registration, etc., respective of budgetary limits and policy guidelines.

• Assisting with front desk coverage and the duties included, when this person is absent

• Providing additional administrative assistance to the department as required.

• Performing other duties as assigned by the President and CEO.

QUALIFICATIONS:

• 3- 5 years experience in specific administrative support capacity

• Strong communication and interpersonal skills

• Detail oriented and organized

• Computer literate with the ability to learn new software applications quickly;

• Intermediate to advanced level abilities with Microsoft Office products and Adobe products

• Ability to organize and lead projects and perform multiple tasks in a busy environment

• Flexible and ability to adapt readily to changing circumstances

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DEPARTMENT: TAWANI Enterprises

SUMMARY:

TAWANI Enterprises, Inc. is seeking an experienced Publishing Sales Consultant to assist in building our network and increase our publishing sales revenue in both its Master Wings Publishing and Pritzker Military Museum & Library entities. The ideal candidate possesses the vision, willingness and personal commitment to establish and maintain professional connections and to grow the business and public knowledge of both Master Wings Publishing’s and the Pritzker Military Museum and Library’s current and future titles.

RESPONSIBILITIES AND DUTIES:

• Manage the entire sales process from identifying prospects, face to face meetings, to answering questions

• Performing cost-benefit analyses of existing and potential customers

• Selling products and services using solid arguments to prospective customers

• Establish, develop, and maintain positive business relationships to ensure future sales

• Coordinate sales effort with team members and other departments

• Analyze the territory/market’s potential, track sales and status reports

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

• Keep abreast of best practices and promotional trends

• Maintains historical records on area and customer sales

• Conducting correspondence and outreach to assigned accounts by phone, email and onsite visits when appropriate

• Generating and pursuing sales leads, as well as capitalizing on existing connections

• Negotiating with assigned accounts for implementing new services

• Tracking correspondence and sales results

• Maintaining close communication with the management team to discuss sales updates and review results based on monthly/quarterly/yearly sales goals

• Providing regular reports to your key points of contact for each assigned account showing recent sales and service updates

• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in related field preferred or equivalent years of work experience

• Background in writing and/or history and/or military preferred

• Ability to gain an in-depth understanding of Master Wings’ and the Pritzker Military Museum and Library’s portfolios

• Must possess a high degree of business acumen and professionalism and be able to correspond with people of all types of backgrounds and varying levels of experience and education

• Demonstrated ability to communicate with and influence others

• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers

• Must be confident, creative, dependable, organized, results-focused and able to multitask with precision and minimal supervision

• Ability to recognize and seize opportunities to sell new services to assigned accounts

• Ability to recognize and proactively correct service issues, if /when they arise, to maintain a positive supplier relationship and exceed service expectations of assigned clients

• Experience writing, negotiating and/or reviewing contracts or proposals beneficial.

• Proficiency in all Microsoft products, Word, Excel, PowerPoint & Outlook. Be able to create professional documents from start to finish in Word & PowerPoint and fully understand Excel.

• Proficiency in Constant Contact

• Excellent written and verbal communication skills

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DEPARTMENT: Pritzker Military Museum & Library

SUMMARY:

The Visitor Services and Sales Associate will be responsible for operating the main visitor information and sales desk of the Museum & Library, located at the Museum & Library’s public entrance as well as the administrative reception desk. They must present a professional, approachable, helpful, and competent demeanor. The Visitor Services and Sales Associate will provide customer service to patrons by answering questions, directing people to resources within the Museum & Library to aid them in their visit, promoting gift shop, programs, and membership as well as assist in other clerical duties.

RESPONSIBILITIES AND DUTIES:

• Maintaining friendly, helpful atmosphere in all front of house duties including selling tickets, answering questions, and greeting patrons

• Maintain clean and proper appearance of all front of house environments

• Complete accurate payment process and reconcile cash drawer

• Gain and use museum and collections knowledge to better assist patrons

• Learn script to lead guided tours

• Perform opening and end of day duties

• Assist in shipping, receiving, and packing mailing and other clerical duties

• Assist during special events

• Answer, screen, and direct incoming phone calls

Printing, packing, and mailing outgoing envelopes/mail

• Packing and printing labels for outbound ILL/shop items

• Format/Print posters for sale

QUALIFICATIONS:

• Bachelor’s degree preferred

• Interest in history or museum studies preferred

• 1 – 3 years’ experience working in customer service, retail or sales in a nonfood setting

• Intermediate computer software skills – Microsoft Office products, internet research ability, and web.

• Personable, articulate, dependable, organized, and attentive to detail.

• Proficiency in cash handling

• Familiarity with POS preferred

• Excellent communication skills

• Availability on weekdays, weekends, some evenings, and some holidays

• 15hr-30hr availability throughout the week

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